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I'm talking here.
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www.sy-engage.com
Even if you set up a Facebook page as a marketing effort, your customers will treat it as a customer service channel.
Facebook faces the same problems. They are keen to speak with you if you want to advertise. But when you have persistent questions about functionality, Facebook goes deaf, because Facebook is like every other business in that it needs to connect its ears and mouth. It needs to come to terms with the challenges of social media, which is really ironic because it is social media!
Sent from my iPhone
www.sy-engage.com
Why?
To see if it's as good as everyone says it is! :)
Why?
Who wouldn't want to know this stuff? Hell of an ambitious project.
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