John Key is asking us for ideas on how to help create jobs and growth. So here's my biggest recommendation, as a business owner and potential employer:
- invest heavily in plain language training, so we can quickly understand compliance and actually do what you require.
- invest heavily in usability for government websites, including perhaps some standard architecture so we know a government website when we see it, and don't have to relearn how to get around.
- design government websites and departments around our needs as business leaders, to reflect our reality, and not the structure of internal silos.
- invest in exercises to give those responsible for helping us (IRD, Companies Office, Department of Labour, etc) empathy and understanding of what we actually do.